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How to link bank accounts to pay rent & other bills
How to link bank accounts to pay rent & other bills

Here’s how you can link your bank account and send your monthly & one-time payments on your dashboard

Poplar Team avatar
Written by Poplar Team
Updated over a week ago

As a Poplar resident, you can pay your rent and other outstanding payments on your dashboard.

Auto-linking your bank account provides you the convenience of paying rent without worrying about bounced payments. Scheduling your payments ahead of time ensures that you never incur late fees.

Here's how to check if your bank account can be linked to your Poplar Dashboard

Since paying rent is a monthly transaction, using a Transaction Account is highly recommended since it’s a bank account where you have easy access to your funds on demand without any restrictions. A Non-Transaction account usually limits monthly transfers and may affect your rent payments.

A main example of a Transaction account is your Checking Account. While you may use your Savings account, please make sure that your account does not have any payment limitations to ensure smooth rental payments every month.

If you’re planning to use your Savings account to pay rent, we recommend that you first check if it is a Non-Transaction or Non-payment account.

Other examples of Non-Transaction accounts are:

  • Fixed-term deposit accounts

  • Money market deposit accounts

  • Retirement investment accounts

Paying your rent with a Non-Transaction account will result to your payment being bounced, which your bank will charge a Non-Sufficient Fund (NSF) fee. To avoid this, make sure to link the right bank account with the right details. Please use the image below as a reference:


Here's how to Auto-link your bank account:

  1. Log in to your Poplar account at poplarhomes.com/login

  2. If you haven't connected your bank account for payments, go to the Settings tab and select Bank Details.



  3. Click on Auto-link my account and follow the steps provided.

  4. Wait for the screen that says that your account is connected then you're all done.

Here’s a full list of banks that Plaid covers. In case you run into any concerns, please don’t hesitate to reach out to our team at residents@poplarhomes.com.

How to link your bank account Manually:

If your bank cannot be linked via Plaid, you may link Manually instead by clicking 'Link it here'

We do require these details when you manually link your bank account:

  1. Account Holder Name

  2. Account Number

  3. Routing Number

  4. Account Type

  5. Account Holder Type

Need to send payments by check?

Aside from linking your bank, you can send payments by check—but it's a slower process and more prone to delays.

But if you must pay by check, check out this help article for more details: Where to mail rent checks

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