We're introducing the new Autopay to make your online rent payment experience better. You can set up recurring payments for your entire balance so you don’t have to worry about missing payments or late fees.
What's new?
Your full balance paid on time, every time
Previously, when scheduling payments, you could only include recurring charges. With the new Autopay, you can now include not only your rent and recurring charges but also incoming charges such as utilities and repairs due for the month. This means that you no longer need to track your bills or make separate payments for each expense, ensuring a smooth payment process.
Simplicity and flexibility
Setting up Autopay is a breeze, and we've also made it flexible to suit your needs. If you're part of a renter group, you have the option to split your payments equally among your co-residents or assign a specific percentage for each person. You can even choose which residents are responsible for making the payments.
How do you set up Autopay?
If not ALL paying residents have linked bank accounts, Autopay will not push through, and one resident must pay the full amount through Pay Now.
Overdue rent will also be included in your Autopay if applicable. If you have other overdue charges apart from rent, you can pay them through Pay Now.
If you're renting alone
Go to the Payments page on your dashboard
Click Setup Autopay
View your charges and choose Next
Review your setup and link your bank account, then select Proceed
Read and agree to the Terms & Conditions by ticking the checkbox
Hit Confirm
If you're renting with a group
Go to the Payments page on your dashboard
Click Setup Autopay
Verify your charges then choose Next
Select the residents who are included in the payment
Split the charges equally or set a percentage for each resident
Make sure that your total percentage is 100%, then click Next
Review your setup and link your bank account, then select Proceed
Read and agree to the Terms & Conditions by ticking the checkbox
Hit Confirm
How do you update Autopay details?
Please note that any changes made to Autopay will apply to the entire renter group if you’re part of one.
Go to the Payments page on your dashboard
Tap the ellipsis on the right and select Edit
Verify your charges then choose Next
Select the residents who are included in the payment
Split the charges equally or set a percentage for each resident
Make sure that your total percentage is 100%, then click Next
Review your setup and link your bank account, then select Proceed
Read and agree to the Terms & Conditions by ticking the checkbox
Hit Confirm
If your Autopay is Incomplete, you can go to the Settings page on your dashboard to link your bank account, or you can update your Autopay details by clicking Complete Autopay.
How do you disable Autopay?
Go to the Payments page on your dashboard
Tap the ellipsis on the right
Choose Disable