By Poplar1 author21 articles
Why have you rebranded?
What is changing and what is not changing?
Is there anything I need to do as a result of this change?
Has my point of contact changed?
Can I still connect with you on social media?
Will this impact your product and service offerings?
Will my login details (username and password) to your websites change?
Have your payment details changed?
What are the benefits of the rebrand to your customers?
Do the old email addresses and contact numbers still work? If yes, until when?
If I have any questions not included in this FAQ or if I have any follow-up questions, where can I send them to get answers?
Will my property onboarding still push through?
Is my contract with Poplar Homes (fka Onerent) still valid?
Are there are any changes on my owner dashboard?
Will my application to one of your properties still be processed?
I have booked a tour to your listing, is that still valid?
What will happen to my lease?
Are there any changes on my renter dashboard?
Rebranding FAQ for Renters
Rebranding FAQ for Homeowners
Does the new logo stand for anything?