The Owner Statement is a document that helps you understand your property’s transactions, income, management fees, and owner distribution.
Here’s a full breakdown of all items in your Owner Statement:
Owner’s name and address - The name and address of the property owner as indicated in the contract.
Owner Statement coverage - The period covered by the Owner Statement.
Beginning Balance - The remaining balance in your portfolio at the start of the period.
Property address and owner’s name - The address of the property and the owner’s name as indicated in the contract.
Transactions Section - This section lists the transactions completed in your portfolio.
Date - The date when the transaction was processed.
Ref # - System-generated reference number for tracking financial transactions.
Description - Indicates the type of transaction that occurred.
Details - Shows which property the transaction is for and the calculation of management fees.
Money In - Incoming money into your portfolio.
Money Out - Outgoing money to be disbursed from your portfolio.
Balance - The remaining balance after deducting the outgoing money from the incoming money.
Owner Distribution - The total amount you will receive for the statement period.
Ending Balance - The remaining balance in your portfolio, calculated as Beginning Balance + Money In - Money Out.
Reserve - The minimum amount required to remain in your portfolio, similar to a bank account’s maintaining balance.
Unpaid Bills - Bills that are yet to be processed, usually deducted from the rent or the Portfolio Minimum.
Due to (+)/from (-) the owner - A positive value indicates the funds to be paid out to you. A negative value indicates the funds we require from you.
You can find your Mid-Month Statement and End-of-Month Statement on the Reports page of your Dashboard.
Mid-Month Statement - Covers the 1st to the 15th of the month. You can expect to receive this on the next business day after the 15th of each month.
End-of-Month Statement - Covers the full calendar month. You can expect to receive this within the first week of the following month.
Here’s a guide if you need help accessing your Reports.
If you have any questions or concerns regarding your Owner Statement, you may reach us via web chat on your dashboard.